As the world continues to change since COVID-19 and embrace technology, even the counselling field has been impacted. Many therapists have moved towards full or partial virtual therapy practices. Both in-person counselling and virtual therapy have pros and cons. Understanding these can help you better decide what therapy would be best for you.
The Pros of Virtual Therapy
One of the most significant benefits of virtual/online therapy is its convenience and Accessibility. Individuals can schedule counselling sessions even during lunch without travelling to an office. Remote platforms such as Doxy, a Zoom-style portal therapy program for psychologists, offer secure and easy-to-access services from any location, computer, or phone.
One significant benefit of online therapy is that individuals can access it even in remote locations or if they have mobility challenges that make attending in-person sessions difficult.
Comfort is essential for individuals, and couples attending therapy may benefit from receiving support from their homes. A safe, relaxed, and familiar environment can enhance the therapeutic process. For couples experiencing conflicts, having the option to separate into different rooms while still being able to see each other on the screen can help facilitate difficult conversations. Additionally, some individuals appreciate the privacy and anonymity of having only their therapist present without being seen by others in the in-office setting.
The Cons of Virtual Therapy
One possible disadvantage of virtual therapy is disruption due to poor Internet connection or software issues. If one technology fails, most therapists have alternate options, such as FaceTime or phone, to still connect with their clients.
The lack of human connection can be significant during therapy sessions.
When you engage in a supportive conversation with another person, your body releases the neurotransmitter oxytocin, which promotes feelings of bonding and trust. This phenomenon is sometimes referred to as “ventral vagal connection.” Some individuals find this aspect disadvantaged in virtual therapy because they may not feel connected to the therapist. They may believe the therapist cannot interpret their facial expressions, vocal cues, or emotions in face-to-face interactions.
Breaches in confidentiality
Most licensed therapists use HIPAA—and FOIP-protected virtual therapy platforms. However, technology has vulnerabilities, and some people are concerned that their confidentiality could be compromised even with these efforts. Therapy from home can be challenging if disruptive factors such as children playing, pets that need attention, or undue noise are present. These disruptions may also compromise the confidentiality of the session if unwanted ears are listening.
Pros of in-person therapy
Connection is a key benefit of in-person therapy. It promotes openness and fosters a stronger sense of trust due to personal interaction. Another advantage of in-person therapy is visiting a space separate from your daily life. When I designed the interior of my office, it was essential to me that it was deeply rooted in nature. When you arrive, you will be greeted by a screen playing nature scenes, the sound of water, plants, soft lighting and beautiful music playing in the background. My clients often tell me they come a few minutes early to sit in the environment to ground themselves before their session, which helps support their healing. Visit our Google Business Profile to see some images of our office space!
Cons of In-Person Therapy
Some disadvantages of in-person therapy include the time it takes to travel to your session and parking constraints. This is especially true if you have a busy schedule or your therapist’s office is in a hard-to-reach location.
Limited Accessibility
In rural areas that have limited access to multiple psychologists, virtual therapy becomes an answer to increasing access to therapist choices. That means you’re no longer limited to just one local therapist—you have access to a broader network of professionals.
Choosing Between Virtual and In-Person Therapy: What’s Best for You?
The choice between the two is based on personal preference, lifestyle, and specific needs. As technology and AI increase, therapy practice will evolve.
Both virtual and in-person therapy have their distinct advantages and limitations. The two choices are based on personal preferences, lifestyle, and specific client needs.
As technology and AI evolve, so will our therapeutic practices. For now, a hybrid model works best. This approach allows us to provide both virtual and in-person services. Clients often decide on the morning of their appointment whether to come into the office for the session, stay at home, at their office, or even in their car for a virtual session. We, as psychologists, are happy to be flexible in meeting their needs. Please feel free to discuss with your psychologist which option—virtual therapy or in-person sessions—might be the best fit for you.
Ready to Start Your Therapy Journey?
Whether you prefer the convenience of virtual therapy or the in-person connection of a traditional session, the most important step is getting the support you need. Our flexible approach allows you to choose what works best for your lifestyle and comfort.
If you’re unsure which option is right for you, we’re here to help. Contact us today to discuss your needs and schedule your first session—whether in our welcoming office or from the comfort of your own space.
